500 Casino Terms & Conditions

These Terms and Conditions govern access to and use of the 500 Casino website, platform, games, promotions and related services. By creating an account, accessing the platform or using any service provided by 500 Casino, you confirm that you have read, understood and agreed to these Terms.

Please review these provisions carefully before using 500 Casino. If you do not accept any part of them, you must not register an account or continue to use the services. Additional terms may apply to particular games, payment methods or promotions and will form part of these Terms when displayed.

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Agreement to These Terms

These Terms create a binding agreement between you and 500 Casino. They apply to all visitors, registered users and customers who access the platform from Australia or any other permitted location. Your continued use of the services after an amendment or update has been published may constitute acceptance of the revised wording.

These Terms should be read together with any promotional rules, game instructions, privacy information and other notices shown on the website. Where a specific promotion contains conditions that differ from these Terms, the promotion-specific conditions will apply to that promotion to the extent of the inconsistency.

Who May Use 500 Casino

You must be at least 18 years old to open or use an account with 500 Casino. By registering, you confirm that you meet this minimum age requirement and that you are legally permitted to participate in online casino services in the location from which you access the platform.

You must not use the services if online gambling is restricted or unlawful where you are located. 500 Casino may refuse access, request evidence of age or location, and take reasonable steps to prevent underage or otherwise unauthorised use.

Opening an Account

Only one personal account may be created for each customer unless 500 Casino expressly authorises otherwise. Registration information must be accurate, complete and kept up to date. You are responsible for ensuring that your account details remain correct, including your name, residential information and payment details.

• You must register in your own name and for your personal use.
• You must keep your username, password and account credentials confidential.
• You must notify 500 Casino promptly if you suspect unauthorised access.
• You must not sell, transfer, lend or share your account with another person.

Any activity carried out through your account may be treated as activity authorised by you unless you have reported a security concern without undue delay.

Identity and Security Checks

500 Casino may carry out age, identity, address, payment and source-of-funds checks when appropriate. You may be asked to provide reliable documents or other information needed to complete these checks. Documents must be genuine, current and capable of being verified.

Until verification is completed, access to certain services, deposits, withdrawals or promotional benefits may be restricted. If information cannot be verified, appears inconsistent or raises reasonable concerns, 500 Casino may delay a transaction, request further information or take action under these Terms.

Funding Your Account

Deposits must be made using a payment method held in your name or otherwise authorised for your use. You must not use a payment instrument belonging to another person without prior approval. Available payment methods, processing times and any applicable limits will be displayed on the platform.

You should check all transaction details before confirming a deposit. 500 Casino is not responsible for delays caused by payment providers, incorrect information supplied by you or circumstances outside its reasonable control. Deposited funds are intended for participation in the services and must not be used for unlawful purposes.

• Do not deposit funds that you cannot afford to lose.
• Do not attempt to bypass deposit limits or payment controls.
• Report any unfamiliar transaction or account activity promptly.

Requesting Withdrawals

Withdrawal requests are subject to account verification, applicable transaction checks and any specific requirements displayed when the request is made. Withdrawals will normally be returned through an approved method associated with your account. 500 Casino may request additional information before releasing funds.

You remain responsible for providing accurate payment details. Processing times can vary according to the selected method, internal checks and third-party providers. Funds connected with suspected fraud, chargebacks, unlawful conduct or a breach of these Terms may be withheld while the matter is reviewed.

Any balance resulting from an error, technical fault or duplicated credit does not become payable merely because it appears in your account. You must inform 500 Casino of such an error and agree to the correction of the balance.

Promotions and Bonus Rules

Bonuses, free games, promotional credits and other offers are available only in accordance with the conditions presented with the relevant promotion. Those conditions may include eligibility rules, minimum deposits, qualifying games, wagering requirements, maximum conversion values, expiry dates and withdrawal restrictions.

Unless expressly stated otherwise, a promotion may be used only once per eligible customer, household, device or payment method. 500 Casino may cancel promotional benefits where there is evidence of misuse, manipulation, multiple accounts or conduct designed to obtain an unfair advantage.

• Read the full terms of a promotion before opting in or depositing.
• Check whether bonus funds can be withdrawn or must first be converted.
• Use promotional benefits within the stated validity period.
• Do not combine offers unless the applicable rules clearly allow it.

Fair and Proper Use

You must use 500 Casino honestly, responsibly and in accordance with these Terms. The platform is intended for genuine recreational play and legitimate transactions. You must follow all instructions displayed on the website and must not interfere with the operation, security or availability of the services.

Customers are expected to behave respectfully when using any communication or interactive feature. Content submitted to the platform must not be unlawful, abusive, misleading, threatening or harmful to other users or to 500 Casino.

Conduct That Is Not Allowed

The following activities are prohibited and may result in account restrictions, cancellation of transactions or other action permitted by these Terms:

• Using false, stolen or misleading identity or payment information.
• Creating or controlling multiple accounts without authorisation.
• Using automated tools, scripts, bots or software intended to influence play or transactions.
• Exploiting errors, vulnerabilities, glitches or technical defects.
• Colluding with others, manipulating outcomes or interfering with fair play.
• Using the platform for money laundering, fraud or any unlawful activity.
• Attempting to evade account, location, age, deposit or promotional controls.
• Introducing malicious code or attempting unauthorised access to systems or accounts.

Where prohibited conduct is suspected, 500 Casino may investigate and may preserve relevant records as permitted by applicable law.

Ownership of Platform Content

Unless stated otherwise, the website, software, branding, text, graphics, interfaces, designs and other materials made available by 500 Casino are owned by or licensed to 500 Casino. You receive a limited, personal, non-exclusive and revocable permission to access the services for their intended purpose.

You must not copy, reproduce, modify, publish, distribute, reverse engineer, sell or commercially exploit platform content without written permission. This permission ends automatically if your account is closed or your access to the services is withdrawn.

Responsibility and Liability Limits

500 Casino aims to provide a reliable and fair service, but continuous availability cannot be guaranteed. Access may be interrupted for maintenance, updates, security measures, technical failures, payment provider issues or events outside reasonable control.

To the extent permitted by applicable law, 500 Casino is not responsible for losses arising from your failure to protect account credentials, inaccurate information, unsuitable equipment, internet interruptions, third-party services or use of the platform contrary to these Terms. Nothing in these Terms is intended to exclude or limit a right or remedy that cannot lawfully be excluded or limited.

You are responsible for deciding whether to use the services and for setting limits that suit your circumstances. Gambling outcomes are uncertain, and no result or return is guaranteed.

When Access May Be Restricted

500 Casino may suspend, limit or close an account where it reasonably considers that you have breached these Terms, failed a verification process, engaged in prohibited conduct, created a security risk or used the services in a way that may harm the platform or other customers.

An account may also be restricted where required for compliance, risk management, technical investigation or responsible gambling purposes. You may be asked to provide information before access or funds are restored. Any remaining balance will be reviewed in accordance with these Terms and applicable requirements.

Handling Personal Information

500 Casino collects and uses personal information to create and manage accounts, process transactions, provide customer support, conduct verification, maintain security and operate the services. Information may also be used to communicate service updates and administer promotions where permitted.

Personal information may be shared with carefully selected service providers, payment processors, verification partners or other parties where necessary to provide the services, protect customers, investigate activity or meet applicable obligations. Further details about collection, use, storage and individual rights are set out in the applicable privacy information on the platform.

Safer Gambling Expectations

500 Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to earn income, recover losses or solve financial problems. You should only use money and time that you can comfortably afford to spend.

• Set personal deposit, spending or session limits where available.
• Take regular breaks and avoid gambling when distressed, tired or under the influence.
• Never chase losses or borrow money to continue gambling.
• Use available account restrictions or self-exclusion options if gambling is becoming difficult to control.

If you are concerned about your gambling, stop using the services and seek independent assistance from an appropriate support organisation or qualified professional. 500 Casino may apply restrictions where responsible gambling concerns arise.

Changes to These Conditions

500 Casino may update these Terms to reflect changes to the services, security practices, promotional arrangements or applicable requirements. The latest version will be made available on the platform, with the relevant effective date where appropriate.

You should review the Terms periodically. If you continue to use your account after revised Terms become effective, that use may indicate acceptance. If you do not agree with an amendment, you should stop using the services and contact 500 Casino about closing your account.

How to Reach 500 Casino

For questions about these Terms, account access, verification, transactions, promotions or responsible gambling controls, contact 500 Casino at [email protected]. Please provide enough information to help identify your account, but do not send passwords or complete payment credentials by email.

Customer enquiries are handled in accordance with applicable procedures. These Terms, together with the notices and specific conditions referred to in them, form the principal rules governing your use of 500 Casino.

Last updated: 6 September 2026